Privacy Policy

Welcome to Hubeatz Technology Solutions Limited‘s (“Hubeatz,” “we,” “us,” “our”) privacy policy. We understand your concern about how information regarding you is utilised and shared. Your trust is valued, and we assure you that we handle your personal information with care and sensibility. This Privacy Notice outlines how Hubeatz.com collect and process your personal information on our websites and application. By using Hubeatz Services, you consent to the practices outlined in this Privacy policy.

We encourage you to carefully review this policy and our Terms of Use. If you have any questions, reach out to us at support@gemstonetech.onmicrosoft.com

Conditions of Use, Notices, and Revisions 

Use of Hubeatz Services is subject to this Privacy policy and our Conditions of Use. The Privacy policy may undergo changes due to legislative updates or alterations in our operations. Any modifications will be authorised by relevant officers and will be communicated through our application or by other means. Any such changes will become binding on the user on the first use of our site after the changes have been effected. 

Consent

By clicking “accept” to use our services, you accept this privacy policy. If you choose to opt-out, contact us at support@gemstonetech.onmicrosoft.com. Your use of Hubeatz Services implies agreement with this privacy policy.

How We Collect Your Personal Information

We collect information directly, automatically through your use of our Services, and, with your authorization, from third parties.

Information given to Hubeatz directly: This are information provided during various interactions, including shopping, downloading content, configuring settings, communicating with us, and more. The essential information for creating a Hubeatz account includes your name, age, gender, address, email, and mobile number. This may also include payment details, location, IP address, content of reviews, and more.

Automatic Information: We automatically collect information such as IP address, login details, device location, content interaction details, device metrics and more. We may use identifiers, cookies, and technologies for data collection.

Information from third Parties: We receive information from third parties like carriers, third-party merchants and search results. This may include updated delivery information and account detail.

Use of your Personal Information

We collect your personal information to enhance our products and services continuously. We use your personal information for various purposes, including:

• Purchase and Delivery of Products: Handling orders, processing payments, and communicating about orders, products and promotional offers.
• Provide, Troubleshoot, and Improve Hubeatz Services: Enhancing functionality, analysing performance, improving usability and customer support.
• Recommendations and Personalisation: Offering personalised features, products, and services.
• Comply with Legal Obligations: Collecting and using information to comply with laws and regulations.
• Advertising: Displaying interest-based ads for relevant features, products, and services.
• Fraud Prevention: Using personal information verify identity of users to prevent and detect fraud.
• Consent: to obtain consent for other purposes
• Research: to conduct researches.

Third-Party Technologies

Third-party products or services may be offered on our Platform. We have no liability for their privacy policies.

Location Services

Location access is crucial for our services. We collect Wi-Fi metadata for recommending nearby restaurants.

Communication

Hubeatz records communications for safety, monitoring, quality assurance, and analytical purposes.

Surveys

Participation in surveys allows us to understand and improve our services. Your consent is implied by participating.

Disclosures of Your Personal Information

We do not sell your information. Disclosures are made for outlined purposes, subject to privacy laws in Nigeria and your settings. We prioritise the security of your information and share it only as described below:

• Transactions involving Third Parties: Sharing personal information related to transactions with third parties involved.
• Third-Party Service Providers: Employing other companies to perform functions on our behalf.

Other than as outlined above, you will be notified when personal information about you might be shared with, and you will have the option not to share the information.

Use caution when interacting via third-party sites. Keep personal information confidential to maintain privacy.

Information About Your Personal Information

Users can request confirmation, access, correction, deletion, and more regarding their personal information. Requests are subject to verification.

Storage and Security

We prioritise security and privacy in our systems. We employ physical, technical, and administrative measures to safeguard your information to prevent inadvertent loss, unauthorised access, or unauthorised alteration or disclosure of your personal data. Only individuals including employees, agents, contractors, and specific third parties, have access to your data. They handle your personal data on our instructions and are bound by confidentiality obligations.

We have put in place procedures to address any suspected breaches of personal data. We commit to notifying you and relevant regulators of any breaches if we are legally obligated to do so.

Your devices also offer security features, and it is crucial to protect against unauthorised access to your password and devices.

Retention Period

Personal information is retained for two years after last use. Exceptions apply based on regulatory compliance and user requests.

Disclaimer

Hubeatz is solely responsible for purchase and delivery, not vendor’s representations. Accuracy is not guaranteed.

Direct Marketing

By subscribing, you consent to receive marketing communications. Opt-out at any time by clicking “Unsubscribe” or contacting us.

Links to Other Websites

We are not liable for third-party websites. Use links at your discretion.

Governing Law 

This privacy policy adheres to the Nigeria Data Protection Regulation 2019 and relevant laws. Inconsistencies will be subject to prevailing laws.

This policy applies to all users of Hubeatz Services and anyone providing information to Hubeatz.